Site Policy

Tevia Rose Products uses USPS & DHL Express to deliver packages and is not responsible for packages after they have shipped. Packages are shipped Monday-Friday with the exception of holidays both domestically and internationally. Please note shipping rates, carriers, prices and policies are subject to change without notice.

Store Hours: Monday-Friday 9am-5pm EST

*All skincare and cosmectic purchases are none refundable.

All gift card purchases are none refundable.

Packages Policy

  • Unused Packages: Clients may receive a full refund for any package that has not been used.
  • Partially or Fully Used Packages: Unfortunately, we cannot offer refunds for packages that have been partially or fully used. However, you can gift any remaining treatments to a friend or family member.