Site Policy

Tevia Rose Products uses USPS & DHL Express to deliver packages and is not responsible for packages after they have shipped. Packages are shipped Monday-Friday with the exception of holidays both domestically and internationally. Please note shipping rates and carriers are subject to change.

Store Hours: Monday-Friday 9am-5pm EST. 

* For teviarose.com orders, products may be returned by mail via USPS within 14 days of purchase. In order to receive a full refund, please email contactus@teviarose.com and mail the return item to P.O. Box 70592 Washington, DC 20024. After the item has been received a full refund in the total purchase amount will be refunded.